POSITION ANNOUNCEMENT

Volunteer & Service Coordinator (paid, part-time)

Glover Park Village, Inc. (GPV) is a non-profit serving Greater Glover Park, providing services and social engagement for neighbors who are aging in the community.  GPV is managed by volunteers, and most services and administration activities are provided by volunteers.

To strengthen GPV and foster growth, GPV is seeking a part-time contractor to coordinate and manage Village Services and Volunteers assignments.  Initial estimate is 10 – 15 hour per week.

Below is a description of the position.  GPV invites interested people to submit a letter and resume expressing that interest.  

Responsibilities of Volunteer and Services Coordinator

Manage Village Services 

  • Manage the monitoring of various channels through which service requests are submitted, and the entering of these requests into Helpful Village (GPV data management system).

  • Ensure that Service requests are matched with Volunteers and that Service Recipients are notified that GPV either can or cannot provide the service. 

  • Manage issues that arise with Service and Volunteers processes.

Manage Volunteer and Service Recipient Engagement

  • Manage ongoing contact with Volunteers, engaging them personally and providing guidance and training, including Helpful Village training.

  • Manage ongoing contact with existing Service Recipients to determine their needs and interests and to suggest services that might be appropriate and events that they could attend.

  • Manage the processes that engage current and new volunteers in the development of new services and to provide expertise in the provision of services.

Manage Outreach and Enrollment for New Volunteers and Service Recipients 

  • Manage outreach to potential Volunteers and Service Recipients.  Manage the response to new Volunteer and new Service Recipient inquiries.  Maintain proactive ongoing relationships with both groups.  

  • Manage the tasks related to enrolling new Volunteers and Service Recipients, including meetings (virtual or in-person) with them, obtaining required data, forms and processes including performing background checks for new volunteers.

  • Manage outreach to the community to increase awareness of GPV and to encourage potential and existing Volunteers and Service Recipients to participate.  Participate in planning and hosting Volunteer gatherings (four or more annually) that provide training, information, sharing and strengthening of the GPV Volunteer corps

  • Attend GPV events to engage with current and potential Service Recipients and Volunteers.

Manage Data for Service and Volunteer Activities

  • Manage the utilization of Helpful Village to maintain Services and Volunteer required data, ensure all services, contractor and volunteer hours have been reported and classified correctly.  Ensure that Volunteers utilize the GPV Helpful Village portal.

  • Manage the maintenance and improvement of the Service and Volunteer-related data in the Helpful Village.

  • Manage the training of Volunteers and contractors in the use of Helpful Village.

  • Manage the use and improvement of Helpful Village data tracking to provide more robust reporting for village management purposes and to create information that is associated with Outreach, Volunteers and Services.  As needed, upload information to the GPV Website.

  • Manage the contacting of volunteers and contractors to determine if they have provided service hours that have not yet been reported.  Ensure that such missing data is submitted to Helpful Village.

General Village Management 

  • Work with GPV management to develop and improve existing practices as the village grows, including developing a more robust volunteer cadre and more effective processes and services.

  • Arrange for coverage for the volunteer and services functions, including when assigned staff are indisposed, unavailable, or traveling.  Communicate changes and temporary staff assignments to relevant GPV volunteers and Contractors.

  • Perform other work related to Glover Park Village, as assigned.

How to apply

Submit a resume and a brief cover letter outlining your qualifications and interest to info@gloverparkvillage.org. Please include VOL & SVS COORDINATOR in the subject line. Applications will be reviewed on a rolling basis until the position is filled. 

Printable document available for download here.

4/27/2026